Support

We usually reply within one business day.

Frequently asked

Where are my photos processed?

Entirely on your iPhone. Depthly has no servers - the depth engine, subject detection and every edit run locally. Your photos never leave your device. See our privacy policy.

Why does the first import take a few seconds?

On first launch iOS compiles Depthly's ML models for your device's Neural Engine. After that, imports are much faster.

A subject wasn't detected - what can I do?

Tap the subject on the photo to select it manually, or use the mask editor (Focus → Refine mask) to paint, box-select, or smart-snap the exact shape.

How do I restore my Depthly Pro purchase?

Open any upgrade screen and tap Restore. Purchases are tied to your Apple ID. You can manage or cancel the subscription in iOS Settings → Apple ID → Subscriptions.

How do I delete my data?

All creations live only on your device. Delete them from the in-app gallery or the Storage manager (Settings → Storage), or remove the app - nothing remains anywhere else.